Tina Sung is Director of the Federal Quality Consulting Group at the Vice President's National Performance Review, on special assignment from the Social Security Administration. She coaches and advises top-level government executives on strategies to achieve performance excellence. Her clients call her a "quality revolutionary," eagerly reinventing our government to make it work better and cost less.
In addition to her federal work, Tina served as a Senior Examiner for the Malcolm Baldrige National Quality Award for six years. In this role, she led site visits and provided feedback to Fortune 500 private sector executives seeking to improve their company's performance.
Prior to the formation of the Federal Quality Consulting Group, Tina was the team leader for the consultants at the Federal Quality Institute. She chaired the 8th Annual National Conference on Federal Quality and delivered the keynote address. Recently, she delivered the keynote address for the Vice President at Florida's Fifth Annual Sterling Quality Conference.
Her many positions in Operations and Systems at the Social Security Administration and the Department of Health and Human Services have been valuable assets in Tina's consulting work. She has extensive experience in both line and staff positions dealing with policy, systems, and operations, both in headquarters and the field. She also worked one year on human resource issues with the J.I. Case Company in Racine, Wisconsin as a member of the President's Executive Exchange Program.
Tina is founding member and former vice chair of the Asian American Government Executives Network, and a member of the American Society for Quality Control, the Service/Quality Leadership Forum, and the Senior Executive Association. Tina has received numerous awards. Among these are the Commissioner's Citation, the Social Security Administration's highest award.
Tina graduated cum laude as one of the first women graduates from Princeton University and attended the Federal Executive Institute and Harvard's John F. Kennedy School of Government. She lives with her husband, Harry, and young daughter, Miya, in Maryland.